Company ID Verifier Guidance Notes

E-Bulk online CRB checks can be completed by accessing the World Wide Web from any PC/Laptop that has this facility.

Logging onto the system.

Once you have registered with Capita Recruitment Vetting Service (CRVS) you will be issued with your ‘Login Details’ including, ‘Organisation Name (& Division/Sector/Region if applicable)’, ‘User Name’, ‘Date of Birth (as supplied by you)’ & ‘Password’. You will be informed which access level you have been allocated to the system and in addition you may be allowed access to certain roles.

Access Levels:

ID Checker (Access to applicants form, verifying ID of an applicants form).

Applicant Manager (Access to applicants form, verifying ID and Section Y of an applicants form, tracking, results).

HOW TO LOGIN

Please enter the following address in the web browser:

https://disclosure.capitarvs.co.uk/cheqs/rbLogin.do

You will now be on the main login page. NB *Please note at this stage of the process that your login details are case sensitive.

2. Enter the name of your company against Organisation Reference. This should be supplied to you by an automated email from CRVS.

3. Enter your User Name – this should be your personal company email address.

4. Enter the following DOB for your first initial log in 01 Jan 1998, thereafter you will be able to personalise this to your own DOB.

Once you have completed this section click ‘Enter’.

Screen shot 1

5. Enter the temporary password supplied to you in an automated email from CRVS. You will be able to personalise this to a more memorable.

If you have difficulty gaining access to the system please contact CRVS E-Bulk Team on 0870 850 2516.

Screen shot 2

6. Click on Login (This will now take you to the main E-Bulk Hub Page called the Dashboard).

Screen shot 3

Your organisation will have agreed with Capita Recruitment Vetting Service (CRVS) which level of access you will have to the system. It is possible that you will have access to two or more different sections of E-Bulk.

ID CHECKERS (Verify ID only – no access to Section Y)

APPLICANT MANAGER (Please note that an Applicant Manager will also need to complete Section Y)

How to Verify ID and complete Section Y:

Stage 1

From the Dashboard page, in the top left hand box titled Pre CRB Processing, click on ‘Waiting ID Check and Section Y’ , please note that you will also be able to see the number of application forms from your employees that you have waiting to verify ID and to complete section Y.

See screen shot 4 below:

Screen shot 4

Stage 2

Click on an applicant’s reference number to open up their application form.

Screen shot 5

Screen shot 6

Stage 3

You will now see an applicant’s completed form (please see screen shot 6 above). Across the top of the form there are four tabs:

Overview, Application, Notes, Audit

Stage 4

Verifying ID

Click on the Application tab. This will give you an opportunity to view the applicants form in detail. Please note that at any time you can “edit” an applicants form if necessary, e.g. if they have missed entering their middle name, or if they have failed to put a previous address.

Next click on Overview. You will notice on the right hand side of the screen a box which highlights if the ID has been verified or not, with a section completion date. It will say in red “application incomplete” with a flag if the section has not been completed for either Section Y or ID verification. If there is a green tick it means that this action has been done and the date that it was carried out on.

To complete the ID verification section click on ‘Complete ID Check’, access to this section is located in two places – to the right of the screen or on the actual form itself (please refer to screen shot 6 above). You will now be on the ID screen

Screen shot 7

Please select the ID the applicant has shown you from the drop down boxes. Guidance notes can be found on the right hand side of the screen and are in accordance with the CRB Codes of Practice.

Ensure that you confirm from the drop down boxes that you have verified a document showing the applicants address and also that you have verified their DOB.

Finally click Save and then click in the green box located at the top of the screen “finish completing application”. Now you are ready to complete section Y of the form.

Stage 5

Completing Section Y

To complete section Y click on ‘Section Y’ (please see screen shot 6), access to this section is located in two places – to the right of the screen or on the actual form itself. You will now be on the ‘Section Y’ screen (screen shot 8 below refers). Guidance notes can be found in the box on the right hand side of the screen.

Screen shot 8

Please complete Application Details by selecting yes/no answers from each of the drop down boxes. You can add additional information about an applicant and their job role if you wish in the box at the foot of this screen. Please add the National Insurance Number or ECS Scheme number of the person whose ID you are verifying in this additional information box. This is vital for the ECS to issue the photo ID cards.

Finally click ‘Save’ then scroll to the top of the screen to the green box and click ‘Approve’.

You have now completed this section; you will have no further action to take. The form will automatically transfer to CRVS to be countersigned, ready for onwards transmission to the CRB.

NB. An application form can be withdrawn at anytime up to and including Countersignatory stage. Once a form has been electronically transferred to the CRB from CRVS we cannot withdraw it. If you wish to withdraw an application at Countersignatory stage, please contact CRVS immediately, to enable them to halt the process.

Applicant Manger

How to track applications:

On the Dashboard you will see on the right hand side a box called CRB.

Screen shot 9

To track an application with the CRB click on “Processing”, this will take you to a screen which will show all the applications for your company that are being processed by the CRB. To track an individual’s application click on their CRB reference number in the right hand column e.g. E0000069136 Track. This will take you directly into the CRB’s tracking page for that applicant.

Screen shot 10

ALL USERS – PLEASE LOG OFF AT THE END OF YOUR SESSION. IF A SESSION IS INACTIVE FOR MORE THAN TEN MINUTES YOU WILL BE AUTOMATICALLY LOGGED OFF (THIS IS DUE TO SECURITY REASONS